Category Archives: Tech Writing

Our Empathy Problem in Tabletop Game Writing

With tech writing, my colleagues and I keep user empathy at the forefront of our minds. The emotions going into and out of a given experience aren’t afterthoughts, and what is writing if not crafting an experience with intended effect? When I talk about this in tech writing circles, I get variations of “of course,” “I

The Good Fight Against Micro-Frustrations

There’s more to writing user documentation (which includes game text) than just conveying information and confidence in using that information. Docs also ideally prevent micro-frustrations, especially in cases where the users

Using Questions as Headers

The longer I work with instructional text, whether for software or games, the more I’m convinced that we should at times use users’ questions as headers. For instance, imagine if we’d written this about situation aspects in Fate Core: How Long Do Situation Aspects Last? The short answer: aspects are true until they aren’t. Situation

The Goal of Making Readers Feel

Anyone can write procedural instructions on a topic they understand. Maybe not write well, sure, but they can put some bullet points to paper for someone else to attempt to follow. Part of what separates a pro tech writer from someone someone stabbing together bullet points is an understanding that we aren’t writing to ourselves. We know how to take