Monthly Archives: October 2017

A Few Words About My Friend Stepto

Yesterday, I found out my friend Stephen Toulouse—better known in so many communities as Stepto—passed away. Stepto was a friend, perhaps one of the more surreal friendships I’ve been honored with. I didn’t know him as well as I wish I had, but for some reason I struck a chord with him enough for him to

Our Empathy Problem in Tabletop Game Writing

With tech writing, my colleagues and I keep user empathy at the forefront of our minds. The emotions going into and out of a given experience aren’t afterthoughts, and what is writing if not crafting an experience with intended effect? When I talk about this in tech writing circles, I get variations of “of course,” “I